The On-Demand Difference
Nowadays, companies need flexible technology solutions with low upfront costs, reduced risks, and higher probabilities of project success. In response to this need, we developed our solution to be "Software as a Service" that is hosted in a centralized data center and delivered on a subscription basis to clients using a web-based interface. This on-demand delivery model provides clients with a cost-effective, yet sophisticated, configurable, and highly-scalable solution to address their billing and customer management needs.
Addressing the High Cost and Risk of Traditional Software
Emerging and rapidly growing companies don't have the time or resources to support legacy software applications that require extensive implementation, intensive maintenance, and high fees. By delivering Aria Billing & Customer Management on-demand, the burden and risk of technology decisions are shifted away from the client and are shared by Aria Systems. For example, with Aria's cost-effective pricing model you pay only for the services you need and maintain affordability as your customer base grows.
- Conserve your internal IT resources as Aria's Billing & Customer Management solution is remotely delivered and managed and does not require you to install any hardware or software.
- Reduce the initial costs and risks of technology purchases by only paying for the functionality you need when you need it.
- Accelerate time-to-market with implementations that can be complete in days to weeks vs. months to years for traditional billing and CRM software.
Costly license fees and IT resources are just the tip of the iceberg when it comes to traditional software. Gain a complete perspective on the potential costs and risks by factoring in those that lay below the surface as well.
Customer-Centric Software Meets Your Needs
Our solution is designed to be highly configurable in order to match our clients' unique needs and conform to their existing business processes and supporting systems. Nearly every feature within the product is configurable or customizable. And a robust API enables Aria to be integrated with other systems in countless ways, allowing you to best exploit valuable customer and marketing data to benefit your business.
- Extend your technology investments by integrating Aria with external applications, 3rd party service providers, and data sources via the Aria Symphony API.
- Configure Aria's business logic and rules to support your unique processes and meet the needs of a diverse customer base.
- Benefit from product upgrades and enhancements that are seamlessly deployed via the Internet.
Share Your Security and Compliance Burdens
On-demand delivery allows you to outsource your company's transaction security and compliance requirements to Aria Systems. Aria is certified to PCI Data Security Standards that are defined by the major credit card companies. Aria's Billing & Customer Management solution has been developed with a powerful account security process that includes preventing, detecting, and reacting to security breaches. All of which means that both you and your customers can rest assured that your customer's information will be protected and your business will develop a reputation for being safe and reliable.
- Restrict access to customer data with client-defined security access levels for CSR's.
- Protect customer data with Aria's firewall configuration and encrypted transmission of information across public networks.
- Hosting is provided by Sungard Data Systems, the leading provider of infrastructure and support for financial systems and disaster recovery.
